Privacy Policy
Last updated: March 2025
1. Introduction
Welcome to AlivaDerm (“Company”, “we”, “our”, “us”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.alivaderm.com (the “Site”) and purchase our skincare products. Please read this policy carefully to understand our views and practices regarding your personal data.
2. Information We Collect
We may collect and process the following types of information:
• Personal Identification Information: Name, email address, mailing address, phone number, and other similar information.
• Payment Information: Credit card details and billing addresses for order processing.
• Technical Data: IP address, browser type, operating system, and other technical information collected through cookies and similar technologies.
• Usage Data: Information about how you use our website, products, and services.
3. How We Use Your Information
We use the collected information for various purposes, including:
• Order Processing: To process and fulfill your orders, including sending emails to confirm your order status and shipments.
• Customer Support: To provide customer support and respond to your inquiries.
• Personalization: To personalize your experience on our website and recommend products that may be of interest to you.
• Marketing Communications: To send you promotional materials and newsletters, subject to your consent.
• Analytics: To analyze website usage and improve our website, products, and services.
4. Sharing Your Information
We may share your information with third parties in the following situations:
• Service Providers: With third-party vendors who perform services on our behalf, such as payment processing, shipping, and marketing.
• Legal Obligations: When required by law or to protect our rights, property, or safety, or that of our customers or others.
• Business Transfers: In connection with a merger, sale, or acquisition of all or a portion of our business.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. However, if you disable or refuse cookies, some parts of our website may become inaccessible or not function properly.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is entirely secure, and we cannot guarantee absolute security.
7. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
• Access: The right to request copies of your personal data.
• Rectification: The right to request correction of inaccurate or incomplete data.
• Erasure: The right to request deletion of your personal data, under certain conditions.
• Restriction: The right to request restriction of processing your personal data, under certain conditions.
• Objection: The right to object to processing your personal data, under certain conditions.
• Data Portability: The right to request transfer of your data to another organization or directly to you, under certain conditions.
To exercise these rights, please contact us at alivaderm@zohomail.com
8. Third-Party Links
Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we are not responsible for the privacy practices of such sites.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
AlivaDerm
Email: alivaderm@zohomail.com